Lansing Connect is a free, simple and intuitive online and smartphone application that enables the residents of City of Lansing to identify quality of life and environmental issues and report them to the appropriate department for quick resolution. Powered by CitySourced technology, the application uses your smartphone’s global positioning system to automatically provide the issue's location, simplifying the reporting process for both you and City staff. Once you have submitted an issue, you can track resolution efforts within Lansing Connect or via the web. Lansing Connect is free to download and use.
Basic Step-by-Step Instructions
Step 1: Launch the app on your mobile phone
Step 4: Set the location of the issue you're reporting
Step 2: Click "create a request" on the home screen
Step 5: Fill out remaining details and add a photo if able
Step 3: Select the report type from drop down menu
Step 6: Once everything is filled out, click "Submit"