Citizens Assistance

Neighborhood Conflicts & Dispute Resolution


The Human Relations and Community Services Department provides mediation and conciliation to citizens of the community, prior to any legal actions and/or contact with the courts, in matters involving neighborhood conflicts and disputes. Assistance may be requested and obtained via telephone, walk-in appointment, or in writing.

Community Resource Information & Referral


The Department provides information and referral to citizens, agencies, organizations, and businesses located within the City of Lansing and Greater Lansing Area.

Government Resource Information & Referral


HRCS provides information and referral to citizens, agencies, organizations and businesses about City government departments and divisions.